United Arab Emirates
Telecoms & Information
Suppliers needed. Seeking positions of wholesale reps, manufacturer reps, sales agents, trade agents.
- Etisalat, Telecommunications, 05.01.2013 - 11.30.2014
Sales and Customer Service Representative
Ensuring effective service by answering customer queries and solving customer complaints. Act as sales consultant to advice customers to the right service he is looking for. Assuring revenue growth by Cross and Up selling Value Added Service to match customer’s needs. Adhering to a pre-set performance and quality KPIs as per the Quality Assurance guidelines. Recording and following up with customers’ requests using company’s CRM system.
10.01.2004 - 12.01.2007, Albalqa Applied University, Management Information Systems, Bachelor’s Degree
Requires PRO status
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