Telecoms & Information
To sustain in the industry and utilize myself as a resource for all kind of challenging jobs by upgrading my knowledge and skills from time to time. Suppliers needed. Seeking positions of sales representatives, manufacturer representatives, sales agents, trade agents.
- Telefonica UK Limited, 3rd February, 2012 - Present
Answering customer’s query in most simple and personalized manner
Providing the best possible resolution to customer’s query keeping the company norms in mind
Maintaining higher standards of customer satisfaction (CSAT) rate with higher quality standards
Processing all the system actions, updating customer’s details on various applications on Citrix
Up-selling the new products & services
Assisting new team members & brief the team about new updates
Basic Computer, Hardware, MS Office & Internet
B Com from Perriyar University in the year of 2012
10+2 Science from CHSE, Odisha
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