Telecoms & Information
I would like to find supplier which is looking for sales representative, manufacturer representative, sales agent, trade agent.
- Sykes Enterprises, 01.01.2010 - 04.01.2012
Capital One Representative. Answered an average of 100 calls per day while building connections with my clients. Conveyed in reassuring manner step by step instructions to resolve application issues. Reviewed and issued audits on account information and associated queries. Assisted in development of the banks customer relationship management system.
- Stream Global Services, 05.01.2012 - 06.01.2014
Dish Network Quality Representative. Monitored agents to assure proper procedures and compliance to customer call regulations. Handled customer complaints and coordinated with management for any unresolved call. Offered and promoted satellite television services and products. Addressed customer s needs in billing, repair, and collections.
Universidad Francisco Gavida
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