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A. Jones

 

Sales representative in United States - interested to work as: service representative


Experienced contact center representative / business wireless technical support rep / customer care rep.

 

 

COUNTRY

United States

INDUSTRY

Services

CATEGORY

Computers, IT, Software

 

ABOUT

I would like to find suppliers which are looking for sales representatives, manufacturer representatives, sales agents, trade agents.

Experience

- Wyndham Vacation Resorts, 04.01.2014 - 06.01.2014
Contact Center Representative
Took inbound calls and evaluate customer complaints to determine the appropriate actions then resolve and follow-up with customer. Maintain assessment fee accounts and loan contracts to provide accurate billing by responding to customer mail. Assist in the billing and collections of property taxes, special assessments, maintenance fee changes and other billings throughout the year.

- Sprint, 07.01.2009 - 04.01.2014
Business Wireless Technical Support Rep
Inbound business wireless advanced technical support inclusive of identification and resolution of complex issues through use of established troubleshooting processes, company provided resources, and acting as a liaison between the end user and device manufacturer. Served as acting floor supervisor proving on the job support to peers requiring assistance with customer handling, complex problems and personal performance.

- Cox Communcations, 03.01.2007 - 09.01.2008
Customer Care Rep
Process inbound commercial account service calls including managing commercial accounts, taking payments and investigating misappropriated payments. Coordinated cross functional communications between the account services and sales support group to provide timely and efficient solutions to commercial accounts. Promoted to Account Services Rep II position as a result of being a top performer within the department.

Education

Job Corps
ITT Technical Institute

ADDITIONALLY
  • Can work also in:
    United States
  • Compensation:
    Commission

 

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