Business, Legal & Financial
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- Citibank, 12.01.1999 - 02.01.2014
Service and Sales Rep/Mortgage Originator
Service and Sales representative in a call center environment. Technical Support for Citicard websites. Investigated fraud claims for lost, stolen, altered and not received credit cards. Prepared loan closing documentation for purchase and refinanced home loans. Subject-matter-expert for training and coaching of new associates. Processed data entry for student loan portfolio.
Lanphier High School
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