Electrical & Electronic
Searching for independent wholesale reps, independent manufacturer reps, independent sales agents, independent trade agents opportunities.
- Kelly Services, 28 May 13 – 21 Oct 13
Part-Time Technical Support Advisor for Apple thru Kelly’s Apple Connect Program
Providing technical support for Apple products, including the iPhone, iPad, iPad Mini, and the iPod. Troubleshooting and resolving issues with devices not working properly, setting up repairs and Apple Store appointments, and selling Apple Protection Plans for various devices.
- Telus intl, 18 Apr 11 – 31 Jul 11
Customer service, sales support, service
- AT&T, 24 Aug 09 – 9 May 11
Assisting customers with registration, email creation, DSL physical line signal testing, and modem/filter set-up. Assisting customers with email, browser, and modem troubleshooting. Interacting with other departments to resolve customer issues or provide additional services.
- Williams-sonoma, Las Vegas, NV, 2 Sep 08 – 17 Aug 09
Full Service Associate
- Zappos, Henderson, NV, 7 May 07 – 6 Nov 08
Customer Loyalty Team Representative
Answering inbound telephone calls, placing new sales orders, handling inquiries, assisting customers with return orders.
- UPS, Las Vegas, NV, 31 Oct 05 – 28 Jun 07
Technology Support Customer Service Representative resolving customer issues over the telephone related to hardware and software problems (Windows 2000, Windows XP, and Windows 2003 Server problems at UPS HUBS (Package Flow Centers).
College of St. Catherine, St. Paul, Minnesota, awarded in Business Administration
Requires PRO status
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