Transportation & Logistics
Cygnific employs over 800 people from all over Europe and the rest of the world. Cygnific is headquartered in Amsterdam, the Netherlands with offices in both Amsterdam and Enschede.
We serve our customers in Dutch, English, French, German, Norwegian, Swedish, Danish, Finnish, Portuguese, Spanish and Italian. The Baltic States are served in English.
Cygnific was established in 1998, initially as KLM’s European reservations department. Cornerstone of Cygnific’s strategy was creating independently managed outsourced services within the sales and service branch. Over the years, the company expanded its services and customer portfolio within Northern and Western Europe. It now handles over three million transactions annually. Cygnific is interested in cooperation with independent sales representatives, independent manufacturer representatives, independent sales agents, independent trade agents.
Cygnific is a full subsidiary of KLM Royal Dutch Airlines, operating as an independent company with its own business strategy, operational processes and human resources policy.
Cygnific serves passengers and travel agents on behalf of KLM, Air France and Delta Air Lines. In 2004, Air France and KLM joined forces to become the largest European airline group. Each airline retained its individual identity, trade name and brand. Air France, KLM and Delta Air Lines are members of the global SkyTeam alliance. Delta Air Lines is based in the United States of America. Cygnific serves its European customers.
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